This is an accessibility statement for the Citizen’s Document Service.
State of compliance
The Web Content Accessibility Guidelines (WCAG) set out requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of compliance: level A, level AA, and level AAA. The Service is in full compliance with WCAG Guidelines 2.1 Level AA.
Compatibility with browsers and assistive technology
The service is not compatible with:
- Internet Explorer 9 and earlier versions
- Safari browser on Windows computers
Constraints and alternatives
Despite our efforts to ensure the accessibility of the service, there may be some limitations. Please contact us if you notice a problem not listed below.
JavaScript is required for the service to work properly.
Evaluation approach
Digital Services Factory assessed the accessibility of the service using:
Feedback and complaints
Your feedback on the accessibility of the service is welcome. Please let us know if you encounter any accessibility barriers:
- Email: dsf@dits.dmrid.gov.cy
We aim to respond to feedback within 30 working days.
If we do not respond or do not resolve the problem, you can send your complaint to:
- Ministry of Research, Innovation and Digital Policy
134 Limassol Avenue
2015 Strovolos, Nicosia
Cyprus
Or you can email: info@dmrid.gov.cy.
If you are not satisfied with the answer, you can complain to the Office of the Commissioner for Administration and Human Rights.
Date of
This statement was created on 3 June 2024.
